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SinaiMail Support
What makes SinaiMail special? We care about you and your success.
In the impersonal world of the Internet many companies grow so large
that they lose touch with their customers. SinaiMail cares.
Just drop us a note with the contact form, look at
the frequently asked questions and answers below or call us at +972-2-672-3114.
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| Frequently
Asked Questions |
| How
do I install SinaiMail? |
You don't.
SinaiMail is a web-based (online) application which means
you never have to download, install (and reinstall) or upgrade the application.
We do it all for you. Simply create an account and login at www.SinaiMail.com. You can access
your account from anywhere. |
| Will
SinaiMail work on my computer? |
Yes.
While there is no installation, you do need a few things to use SinaiMail:
- An Internet connection:
All modern Internet connection speeds are fine for SinaiMail (ex. cable connection,
DSL, ADSL or T1 line. If you still get you're internet connection the old-fashioned
way - through a dial-up connection - you'll want to upgrade before trying SinaiMail.
- A Web browser:
Microsoft Internet Explorer ver. 5.5 or
higher or Firefox ver. 1.0 or higher.
If you are unfamiliar with Firefox we
recommend that you learn more about it by clicking here.
If you are using a Mac, you'll need to browse with Firefox, not Safari.
- Adobe Flash Player 9.0 plugin or higher:
You probably have it already, but if not, you can find it
here.
Some of Sinaimail's advanced featured such as the Crop2Size image editor and Dynamic Graphs, make use of the free Flash Player.
You can use SinaiMail without Flash but these features will not be available. Flash Player runs on Windows 98, ME, 2000, XP and Vista and on a MAC with OS 10.1 and above.
Run our Browser Configuration Check determine if your browser settings are best suited for using SinaiMail. |
| If there is no installation then how does SinaiMail work? |
| SinaiMail is an architecturally robust, rich internet application developed in Jerusalem
by an exceptional group of Israel's best and brightest technology professionals and with the help of God, of course.
SinaiMail runs on a sophisticated network of secure servers throughout the world that are constantly monitored and optimized to ensure that your message is delivered to your people. |
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SinaiMail Help is
available online. |
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About SinaiMail |
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SinaiMail's Main Workspace |
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SinaiMail Basic Activities |
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Creating a Client Account |
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Creating Emails |
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Creating an Email Campaign |
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Composing an Email (without Template) |
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Composing an Email: Using SinaiMail Templates |
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Saving as a Template |
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Managing Campaign Lists |
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About List Manager |
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List Statistics |
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Maintaining a List |
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Importing and Exporting Lists |
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Viewing a List |
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Adding a User to a List |
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Disabling Users |
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Creating a Custom Filter |
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Adding Users to a Selected Group |
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Configuring an Interest Group |
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Sending Emails |
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About Send Manager |
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Sending Emails |
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Managing Setups |
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About Setup Manager |
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Creating Forms |
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Creating Auto-response Texts |
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Testing Email Accounts |
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Reports and Monitoring |
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About Track & Reports |
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Viewing SinaiMail Reports |
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Exporting Report Data |
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Sinai Web |
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About SinaiWeb |
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Free 30-day Trial
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1-888-774-7259 
+972-2-672-3114 | Contact Us | Hebrew